Chatbots & AI in Insurance: The Customer Experience Frontier
Founder and CEO, Insurify, Inc.
Lead Cognitive Solutions Architect, IPsoft
Facebook, Apple, Google, Amazon are all competing in the messaging transformation of the century through text and voice. Artificial intelligence and natural language processing now allow for more adaptive consumer experiences and product recommendations. This session will feature technology and insurance startups that are changing the insurance UX interface. Can text and voice replace the way we use products and what is the impact on transforming the insurance shopping experience? Why insurance is one of the best industries where chatbots may work? What is the future of the insurance agent with AI?
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