Opening Keynote - Leading Digital Innovation? Bring a Big Toolbox
SVP, Enterprise Digital Solutions, Nationwide
Taking charge of digital transformation in insurance is tough! The term “digital” can mean everything to everybody and the journey to digital transformation is neither easy nor straightforward. Leaders must think differently about their particular roles. Your role may make you an enabler, traffic controller, educator, counselor, communicator, persuader, judge, decision maker, carpenter, or any other role. Success requires us to become experts in leveraging the needed skills to orchestrate digital solutions that align with business strategies and create the appropriate user experience.